Welcome to rightmd.health (“we,” “us,” “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website. By using this site, you agree to be bound by these Terms. If you do not agree, please do not use the website.
1. Acceptance of Terms: By accessing or using this site, you agree to comply with these Terms and all applicable laws and regulations. You must be at least 18 years old to use this website.
2. Modifications to Terms: We reserve the right to update or change these Terms at any time. Any changes will be effective immediately upon posting. Continued use of the website constitutes acceptance of those changes.
3. Our Role: rightmd.health is a telehealth platform that connects patients with licensed healthcare providers through our trusted technology partner. While consultations and prescription fulfillment are facilitated by licensed professionals and pharmacies via our partner, the entire experience—from initial visit to care delivery—happens under the rightmd.health brand.
We are committed to offering a streamlined, patient-centered experience by ensuring access to safe, convenient, and legally compliant telehealth services. All medical services are provided by licensed providers in accordance with applicable laws and telemedicine standards.
4. Not Medical Advice: The content on this website is for informational purposes only and does not constitute medical advice, diagnosis, or treatment. Always consult with a qualified healthcare provider before making decisions about your health.
5. Emergency Situations: This service is not intended for use in medical emergencies. If you are experiencing a medical emergency, call 911 or seek immediate care from a healthcare facility.
6. Third-Party Services: We may provide links to third-party websites, including our technology partner. We do not control or endorse these sites and are not responsible for their content, services, or privacy practices. Any transactions you make on those platforms are solely between you and the third party.
7. User Responsibilities: You agree to provide accurate, current, and complete information during any interactions with the site or our partners. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
8. Payment & Fulfillment: All consultations, prescriptions, and order fulfillments are handled by our technology partner and their affiliated providers or pharmacies. Any billing inquiries or disputes should be directed to them.
9. Intellectual Property: All content, trademarks, logos, and intellectual property on this website are owned by or licensed to rightmd.health. You may not use, reproduce, or distribute any content without prior written permission.
10. Prohibited Conduct: You agree not to use this site for any unlawful purpose or in any way that could harm or disrupt the website or its users. This includes attempting to gain unauthorized access, introducing malicious code, or using automated systems to extract data.
11. Disclaimers: This site is provided "as is" and without warranties of any kind, either express or implied. We do not guarantee that the site will be uninterrupted or error-free.
12. Limitation of Liability: To the maximum extent permitted by law, rightmd.health shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of this site or your reliance on any information provided.
13. Indemnification: You agree to indemnify and hold harmless rightmd.health and its affiliates from any claims, damages, liabilities, and expenses arising from your use of the website or your violation of these Terms.
14. Governing Law: These Terms shall be governed by and construed in accordance with the laws of the United States and the state in which our business is registered, without regard to conflict of law principles.
15. Dispute Resolution: Any disputes related to these Terms will be resolved through binding arbitration, unless prohibited by law. You agree to waive any right to participate in class actions or jury trials.
16. Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
17. Entire Agreement: These Terms, along with our Privacy Policy and any other posted policies, constitute the entire agreement between you and rightmd.health regarding the use of this website.
18. Contact Information: For questions about these Terms, please contact us at:
Email: support@rightmd.health