This Telehealth Consent Agreement ("Agreement") outlines the terms and conditions under which you ("Patient" or "you") consent to receive healthcare services via telehealth through rightmd.health ("we," "us," or "our"). By accessing or using our services, you agree to the terms of this Agreement.
1. Consent to Telehealth Services:
By using our platform, you consent to receive healthcare services through telehealth, which involves the use of electronic communications to enable healthcare providers to evaluate, diagnose, consult, or treat you remotely. These services may include, but are not limited to, consultations, prescription management, and follow-up services.
2. Nature of Telehealth Services:
Telehealth services provided through rightmd.health may involve:
Electronic transmission of your medical records, personal health information, or images.
Interactions with healthcare providers via secure messaging, audio, or video communications.
Remote monitoring of your health status.
Prescription and medication management.
3. Risks and Limitations:
While telehealth offers numerous benefits, it also presents certain risks and limitations, including:
Potential for incomplete or inaccurate information due to the absence of a physical examination.
Delays in medical evaluation or treatment due to technical failures.
Security breaches or unauthorized access to your personal health information.
In rare cases, the inability to resolve your condition via telehealth, necessitating in-person care.
4. Privacy and Confidentiality:
We are committed to protecting your privacy and maintaining the confidentiality of your health information. All telehealth interactions are conducted in compliance with applicable federal and state privacy laws. For more information, please refer to our Privacy Policy.
5. Security Measures:
We implement industry-standard security measures to protect your personal health information during electronic transmission and storage. However, we cannot guarantee the security of all electronic communications.
6. Patient Responsibilities:
By consenting to telehealth services, you agree to:
Provide accurate and complete information about your health history and current condition.
Inform your healthcare provider of any changes in your health status.
Follow the treatment plan and recommendations provided by your healthcare provider.
Ensure that you have access to the necessary technology to participate in telehealth services.
7. Emergency Situations:
Telehealth services are not intended for emergency situations. If you are experiencing a medical emergency, call 911 or go to the nearest emergency room.
8. Consent to Communication:
By using our services, you consent to receive communications from us and our affiliated healthcare providers via email, phone, text message, or other electronic means regarding your health care, appointments, and related matters.
9. Right to Withdraw Consent:
You have the right to withdraw your consent to telehealth services at any time by notifying us in writing. Withdrawal of consent may affect your ability to receive certain services through our platform.
10. Acknowledgment and Agreement:
By clicking "I Agree" or accessing our telehealth services, you acknowledge that you have read, understood, and agree to the terms of this Telehealth Consent Agreement.
If you have any questions or concerns about this Agreement, please contact us at:
Email: support@rightmd.health